Privacy Policy
Effective date: April 28, 2023
Table of Contents
- INTRODUCTION
- DEFINITIONS
- WHAT INFORMATION WE COLLECT
- HOW AND WHY WE USE YOUR PERSONAL DATA
- HOW LONG WE STORE YOUR PERSONAL DATA
- HOW WE KEEP YOUR PERSONAL DATA SAFE
- DATA BREACHES
- INTERNATIONAL PERSONAL DATA TRANSFERS
- YOUR RIGHTS REGARDING YOUR PERSONAL DATA
- CHILDREN'S PRIVACY
- CALIFORNIA PRIVACY RIGHTS
- CHANGES TO OUR PRIVACY POLICY
- HOW TO CONTACT US
- ANNEX 1: COOKIES POLICY
1. Introduction
We value your privacy. With this policy, we set out your privacy rights and how we collect, use, disclose, transfer, and store your Personal Data in ActivateNow.
2. Definitions
When we say "we", "our", or "us", we mean Office Data Apps sp. z o.o., Warszawska str., 109, Office 5, Lomianki, 05-092, Poland, which is the entity responsible for processing your Personal Data.
When we say "Services", we mean software activation service located on https://activatenow.com/.
When we say "Personal Data", we mean all of personal data or personal information or personally identifiable information (as defined by applicable law).
When we say "Cookies", we mean cookies and similar technologies referred to as "IndexedDB", "HTML Local Storage", "HTML Session Storage".
When we say "you", "user", or "users", we mean all of visitors, customers, and consumers that access our Services.
When processing Personal Data, we adhere to the following principles:
- We do not collect more information than is necessary.
- We do not use Personal Data for purposes other than those specified in this Privacy Policy.
- We do not store Personal Data if it is no longer needed.
- We do not disclose Personal Data in cases other than those specified in this Privacy Policy.
By accepting our Privacy Policy, you are consenting to the collection, use, and storage of Personal Data pursuant to the disclosures contained within this Privacy Policy. You may withdraw your consent at any time by email to support@activatenow.com. If you refuse to provide such Personal Data or withdraw your consent to our processing of your Personal Data, then in some cases we may not be able to fulfill our obligations to you.
If you do not agree with our Privacy Policy, do not use our Services. By accessing or using our Services, you agree to this Privacy Policy.
When you decide to contact us, we may ask you to provide your personal details. Depending on the context, we may use this Personal Data, for example, to communicate with you, to perform an agreement concluded with you, fulfill statutory data retention obligations (e.g., resulting out of accounting law regulations or tax law or data protection regulations), inform you about our Services updates, and pursue other legitimate goals.
We may also temporarily process data which belongs to you if you want to contact our customer support service. You can find more information about how we process data in the What information we collect section.
You have the right to request access and update your Personal Data and the right to be forgotten. You also have the right to have the processing of your Personal Data restricted. If the processing of your Personal Data is based on your consent, you also have the right to withdraw it at any given time. Withdrawal of your consent will not influence the lawfulness of processing based on this consent before its withdrawal. If the processing of your Personal Data is based on our legitimate interests, you also have the right to object against such processing. You can find more information about your rights in the Your rights regarding your Personal Data section.
We collect information about you when you provide it to us and when you use Services, as described below.
Information that you provide to us
- Contact Information. We may ask you to provide contact information, including first and last name, email address, and additional information such as a company name.
- License Information. We may ask you to provide license information, including license key, product key, hardware ID, activation key, license quantity or e-mail address which you used to order the product.
Information we collect automatically
As you navigate through and interact with our Services, we may use automatic data collection technologies or other methods of web analysis to collect certain information about your equipment, browsing actions, and patterns, specifically:
- Log file information. Log file information is automatically reported by your browser each time you access Services. Server logs may include information such as your web request, IP address, operating system, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. Log file data is securely encrypted utilizing the most advanced encryption methods and is used for debugging purposes and to improve our Services.
- Hardware ID. Hardware ID information is automatically reported by your machine each time you send a request to activate your software license. Hardware ID data is securely encrypted with the most advanced encryption methods and is used for debugging purposes and to improve our Services.
- Cookies and similar technologies. Our Services use Cookies and/or similar technologies to operate the core functions. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from Services and transferred to your device. You can set your browser to remove or reject cookies, however, our Services do not work properly without Cookies. Please review our Cookies Policy, which is part of (and incorporated into) this Privacy Policy, for more information in Annex 1: Cookies Policy.
Information we receive from others or shared or disclosed
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy.
To support the delivery of our Services, we may use data processors with access to certain Personal Data (hereby known as "Sub-processors"). Prior to engaging any third-party Sub-processors, we perform due diligence to evaluate their defensive posture and execute an agreement requiring each Sub-processor to maintain minimum acceptable security practices.
These parties are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. By accepting this policy, you authorize us to instruct Sub-processors to process your Personal Data in accordance with this Policy and for the purposes of using Services.
Specifically, such third parties include:
- Cloud service provider. We use Microsoft Azure services for hosting our Services. We use Microsoft 365 service for internal communication. Relevant privacy policy may be found at https://privacy.microsoft.com/privacystatement. Standard Contractual Clauses are used to transfer your data to Microsoft Corporation to ensure that the data is properly protected. For more information, go to https://docs.microsoft.com/en-us/microsoft-365/compliance/offering-eu-model-clauses.
- Other potential third-party disclosures. Personal Data may also be disclosed to third parties to serve our legitimate business interests as follows: as required by law, such as to comply with a subpoena, or similar legal process; if we are involved in a merger, acquisition, or sale of all or a portion of our assets; to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; to investigate and defend ourselves against any third-party claims or allegations. We will use commercially reasonable efforts to notify you about law enforcement or court ordered requests for data unless otherwise prohibited by law.
We do not collect
We do not collect any payment information such as bank account details, credit card information, check information.
We do not ask you to provide and do not knowingly collect any special categories of Personal Data from you such as Personal Data that reveals your racial or ethnic origin, political opinions, religious and philosophical beliefs, trade unions membership, data concerning your health, sex life, sexual orientation or history of criminal convictions.
We do not track you over time and across third-party websites or other online services for any purpose, therefore we do not respond to browser Do Not Track (DNT) signals and do not modify what information we collect or how we use that information based upon whether such signal is broadcast or received.
4. How and why we use your Personal Data
Purposes of processing Personal Data
We may use your Personal Data for one or more of the following purposes:
- to present our Services to you
- to provide you with information about our Services you request from us
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us
- in any other way we may describe when you provide the information
- and for any other purpose with your consent
Lawful basis for processing your Personal Data
We have a lawful basis for collecting and processing your Personal Data, as required by the data protection regulation of countries, and we want to demonstrate to you the purposes for which we do so.
The reasons for using your Personal Data may differ depending on the purpose of the collection. We use your Personal Data for the following purposes and on the following legal grounds:
- Consent. By using our Services, you consent to our collection, use, and sharing of your Personal Data as described in this Privacy Policy. If you do not consent to this Privacy Policy, please do not use Services.
- Legitimate interests. We will process your Personal Data as necessary for our legitimate interests. Specifically, our legitimate interests are to: facilitate communication between you and us; develop Services; detect and correct bugs in our Services; improve our Services; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other crimes (including misappropriation of intellectual property); promote and grow our business. We do not process your Personal Data if your rights and freedoms outweigh our legitimate interests.
- To perform our contractual services to you. We process your Personal Data to fulfill our obligations to you pursuant to our contract with you to deliver Services.
- As required by law. We may also process your Personal Data when we are required or permitted to by law; to comply with government inspection, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.
We do not use
We do not use your Personal Data with any automated decision-making processes.
5. How long we store your Personal Data
We will retain your Personal Data for the entire time that you have contractual agreements with us. At any time, you may ask for your Personal Data to be removed by sending a request by email to support@activatenow.com. After the data removal, we may keep pseudonyms of your Personal Data solely for a record about the data removal.
We may retain your Personal Data:
- for as long as necessary to comply with any legal requirement, protect our legal interests, or otherwise pursue our legal rights and remedies. We will delete your Personal Data after all such statutory data retention periods lapse
- on our backup and disaster recovery systems in accordance with our backup and disaster recovery policies and procedures, but in line with this Privacy Policy
However, anonymized and pseudo-anonymized data will be retained as long as we determine such data is commercially necessary for our legitimate business interests.
6. How we keep your Personal Data safe
Our steps to be secure
We have implemented reasonable administrative, technical, and physical security measures to protect your Personal Data against unauthorized access, destruction, or alteration. All data is securely encrypted with the most advanced encryption methods; connection to external web resources is protected by TSL encryption.
We host our public and internal IT-infrastructure on Microsoft Azure Services and use Microsoft 365 for internal communication. Microsoft is a well-known company that has high-level data security practices. You can find more details about their security practices at https://www.microsoft.com/en-us/trust-center/product-overview.
Your role in data safety
The safety and security of your Personal Data also depend on you. Whether we have given you or you have chosen a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you to never share your password with anyone.
7. Data breaches
We will notify you without undue delay after becoming aware of a Personal Data breach. Such notice will include, at a minimum:
- description of the nature of the Personal Data breach including, where possible, the categories and approximate number of data subjects concerned, and the categories and approximate number of personal records concerned
- contact details where you can get more information
- description of the likely consequences of the Personal Data breach
- description of the measures taken or proposed to be taken by you to address the Personal Data breach including, where appropriate, measures to mitigate its possible adverse effects
8. International Personal Data transfers
Whenever possible, we will try to use processors which process Personal Data within the European Economic Area ("EEA"). In case there is a need for us to use processors located outside of the EEA, United Kingdom, and Switzerland ("European Countries"), we will only disclose Personal Data to them provided that appropriate international data transfer safeguards described in the GDPR are in place.
We may transfer the information you have provided to us outside the European Countries, but only to the United States of America. Such transfer will rely on the mechanisms provided in the GDPR that allow the transfer of Personal Data outside the European Countries, including standard contractual clauses approved by the European Commission.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer and processing of your Personal Data in European Countries and the United States of America. By providing your Personal Data, you consent to any transfer and processing in accordance with this Privacy Policy.
If you have further questions about international data transfers that we make, you can contact us at support@activatenow.com.
9. Your rights regarding your Personal Data
Under applicable data protection laws, you have the following rights with regard to our processing of your Personal Data.
- Access and update. You may notify us about any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
- Restrictions. You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request that we restrict our use of your Personal Data if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing, but we have retained it as permitted by law.
- Portability. In relation to Personal Data that you provide to us based on your consent or in order to perform a contract, you have the right to request that we provide you with a copy of, or access to, all or part of such Personal Data in a structured, commonly used, and machine-readable format.
- Withdrawal of consent. You have the right to withdraw your consent to the processing of your Personal Data at any time by sending a request through the contact information below. Withdrawing your consent will not, however, affect the lawfulness of our processing of your Personal Data based on your consent before its withdrawal or on any other lawful basis.
- Right to be forgotten. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account and revoking your licenses, and we will only delete your account when we no longer have a lawful basis for processing your Personal Data or after a final determination that your Personal Data was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this Policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. This data will be retained for the periods set forth in our disaster recovery policies.
- Complaints. You have the right to lodge a complaint with the applicable supervisory authority ("Supervisor") in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to resolve any concerns about your privacy. A list of Supervisors is available here:
Requests under this section can be made by email to support@activatenow.com. We will respond in the timeframes required under applicable law. Our team may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements.
10. Children's privacy
Our Services are not designed or intended for persons under the age of 18, and we do not knowingly collect information from children under the age of 18. If a parent or guardian becomes aware that their minor child (as defined by the applicable privacy rules or regulations pertaining to the minor child) has provided us with Personal Data without their consent, they should contact us. We will delete such Personal Data from our files within a commercially reasonable time, but no later than required under the applicable law relating to the child's state and/or country of residence.
11. California privacy rights
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act ("CCPA").
For more details about the personal information we have collected over the past 12 months, please see the What information we collect section. We collect this information for the business and commercial purposes described in the How and why we use your Personal Data section. We share this information with the categories of third parties described in the Information we receive from others or shared or disclosed section.
Under the CCPA, you have the following rights in relation to the personal information we hold about you:
- right to be informed
- right to request deletion
- right to opt out
- right to disclosure
- right to equal services and prices (non-discrimination)
We are committed to exercising your privacy rights, including the rights granted to you under the CCPA.
In accordance with the CCPA's requirements, we will not discriminate against you for exercising any of your CCPA rights. You may make a request pursuant to your rights under the CCPA by contacting us via email (support@activatenow.com) or by mail using the contact details set out below. We will verify your request using the information associated with your user account, including the email address. Californian consumers can also designate an authorized agent to exercise these rights on their behalf.
You may request to opt out of the sale of your personal information to third parties. The CCPA defines a sale very broadly and this includes communicating personal information to another business or a third party for non-financial gain. We will never sell your data for profit, however, where we transfer it to our partners for things like displaying personalized ads to you or to deliver improvements to our service, these uses fall within the broad definition of a "sale" under CCPA. We only engage in this kind of data transfer where we believe it benefits you by providing you with a better experience, quality of service or to deliver content that you may be interested in.
You can opt out from any practice that may lead to the sale of your Personal Data at any time. You can also contact us via email (support@activatenow.com) or by mail using the contact details set out below.
12. Changes to our Privacy Policy
We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your Personal Data, we may also notify you by email to the email address specified in your account and through a notice on Services. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting our Services and this Privacy Policy to check for any changes.
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy, or have any requests related to your Personal Data pursuant to applicable laws, you can reach us.
By email: support@activatenow.com
By phone: +1 (424) 253-9944 (USA), +48 605 225 490 (Europe)
By mail:
Office Data Apps sp. z o.o.
Attn: ActivateNow Team
Warszawska str., 109, Office 5,
Lomianki, 05-092, Poland
Annex 1: Cookies Policy
Introduction
This Cookies Policy is designed to assist you in understanding how and why we use cookies and similar technologies in ActivateNow.
What are Cookies?
Cookies are small data files that are sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows our Services or a third party to recognize you and make your next visit easier and make our Services more useful to you.
Cookies can be "persistent" or "session". Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies.
You can learn more about cookies on the following third-party websites:
How do we use Cookies?
When you use and access our Services, we may place a number of cookie files in your web browser. We use Cookies for the following purposes:
- to enable certain functions of Services.
This section sets out information about Cookies that we use on our Services for which we are responsible. Where Personal Data is processed by these Cookies, we are controller of that information, within the meaning of applicable data protection legislation. For an explanation of the meaning of these and other data protection legislation terms and for comprehensive information about our responsibilities when handling Personal Data and your rights in respect of any Personal Data of yours that we process, please see our Privacy Policy.
Necessary or essential Cookies
We use necessary Cookies to operate the core functions of our Services, so that you may visit and move around the Services' website and use its features. We do not require your consent to use these Cookies, but you may be able to block these Cookies yourself on your device. However, without these Cookies, our Services are unlikely to work as you would expect and certain services that you may ask for, for example, signing into your online account, cannot be provided.
Where we process Personal Data using these necessary Cookies, we do so on the basis of our legitimate interests to provide Services for visitors to use and to promote our business.
List of necessary Cookies:
Name |
Provider |
Purpose |
Expiry |
Type |
ASPSessionID cookies (ASPSessionIDautsdbqt, ASPSessionIDcwrtbcqs) |
ActivateNow |
Generated by the web server. The web server sends an ASPSessionID cookie for every user Session. The cookie is stored by that user until the Session times out or is abandoned. The cookie holds absolutely no sensitive or personal information about you. |
Session |
HTML Session Storage |
Non-essential Cookies
We do not use any preferences, statistic, analytical, marketing or advertising Cookies in our Services.
What are your choices regarding Cookies?
Managing use of Cookies in your browser
Many internet browsers allow you as a user to change or even delete Cookies, including strictly necessary Cookies. To find out more about how to do this, see the links for major browsers. If your browser is not listed below, go to the help pages of your specific browser for guidance.
Third parties
Any Cookies that are placed on your browsing device by a third party can be managed through your browser (as described above) or by checking the third party's website for more information about Cookies management and how to "opt out" of receiving Cookies from them.
To exercise choice regarding other technologies
There are a number of ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, commonly in the settings or preferences area; see your browser's help function or support area to learn more. Other technologies, such as Silverlight storage, may be cleared from within the application.
Please note, however, that if you delete Cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our Services pages might not display properly.
Changes to our Cookies Policy
If we make any material change to this Cookies Policy which is part of (and incorporated into) our Privacy Policy, we will post the revised Cookies Policy on our Services and update the "Effective" date above to reflect the date on which the new Policy became effective.
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